Last updated: May 7, 2026
By creating an account or using Signatura (the “Service”), operated by Austrat Trading Corp., you agree to be bound by these Terms of Service (the “Terms”). If you do not agree, do not use the Service.
Signatura is an electronic signature platform that enables Customers to create, send, sign, and manage documents electronically. Features include document preparation, signature collection, template management, contact management, audit trails, and optional AI-assisted features.
Certain features require a paid subscription. By subscribing, you agree to pay the applicable fees. Subscriptions renew automatically at the end of each billing period unless cancelled. You may cancel at any time; cancellation takes effect at the end of the current billing period and unused time is not refunded except as required by law or as set out below.
We may change pricing on at least 30 days' notice. Price changes do not apply to the current billing period.
If you are a consumer in the European Union or the United Kingdom, you have a 14-day right of withdrawal from any new paid subscription, beginning on the day the contract is concluded. To withdraw, email legal@getsignatura.com within 14 days. We will refund your payment within 14 days of receiving the withdrawal notice. By starting to use the paid features within the 14-day window, you expressly request that performance begin during the withdrawal period and acknowledge that you will lose your right of withdrawal once the Service has been fully performed; if performance is partial when you withdraw, you may owe a proportionate amount for what was provided.
The European Commission provides an online dispute resolution platform at ec.europa.eu/consumers/odr/. We are not currently obliged to participate, but we will consider any complaint submitted in good faith.
You agree not to use the Service to:
You are responsible for ensuring that electronic signatures are appropriate for the documents you sign using the Service. Electronic signatures may not be legally effective for certain documents under applicable law. The list below is illustrative, not exhaustive, and varies by jurisdiction:
If you are unsure whether a document is suitable for electronic signature in your jurisdiction, consult a lawyer. Signatura does not provide legal advice.
The Service facilitates electronic signatures in compliance with applicable electronic signature laws, including the U.S. ESIGN Act, US state UETA enactments, and the EU eIDAS Regulation (Simple Electronic Signatures only).
By using the Service to sign documents, all parties acknowledge and agree that electronic signatures created through Signatura are intended to be legally binding and enforceable to the same extent as handwritten signatures, subject to applicable law.
You retain ownership of all documents, templates, and other content you upload to the Service (“Your Content”). By uploading content, you grant us a limited, non-exclusive license to host, store, process, transmit, and display Your Content solely as necessary to provide the Service to you and to your designated signers.
You represent that you have the right to upload and share Your Content and that it does not infringe on any third party's rights or violate any applicable law.
The Service includes optional AI-powered features (such as Auto-Sign) that analyze document content to assist with field detection. These features require explicit opt-in consent. AI analysis is performed by Anthropic under a Data Processing Agreement that prohibits using customer content for model training and requires data not to be retained beyond the API call (Anthropic may retain limited operational logs for a short period for abuse prevention). Signatura caches the analysis result on our infrastructure for up to 1 hour, then automatically deletes it. See our Privacy Policy and Security page for details.
Your use of the Service is governed by our Privacy Policy and Cookie Notice.
When you, as Customer, act as a data controller for personal data of signers and other end-users, the Data Processing Addendum at getsignatura.com/dpa is incorporated into these Terms by reference and applies to that processing.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
WE DO NOT PROVIDE LEGAL ADVICE. THE SERVICE FACILITATES ELECTRONIC SIGNATURES BUT DOES NOT GUARANTEE THE LEGAL VALIDITY OR ENFORCEABILITY OF ANY SPECIFIC DOCUMENT OR SIGNATURE IN ANY SPECIFIC JURISDICTION OR USE CASE.
Nothing in these Terms excludes or limits any warranty, condition, or right that cannot be excluded or limited under applicable law — in particular, the consumer guarantees of the Australian Consumer Law, the consumer rights of the UK Consumer Rights Act 2015, the consumer protections of the Brazilian Consumer Defense Code, and equivalent statutory rights in other jurisdictions.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AUSTRAT TRADING CORP. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, WHETHER INCURRED DIRECTLY OR INDIRECTLY, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
Nothing in this section limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) willful misconduct; or (d) any other liability that cannot lawfully be excluded or limited — including, where applicable, statutory consumer rights in the EU, UK, Australia, Brazil, and other jurisdictions whose mandatory consumer-protection rules override contractual limitations.
By you. You will indemnify and hold harmless Austrat Trading Corp. and its personnel from any third-party claim arising out of (a) Your Content, (b) your breach of these Terms, or (c) your violation of applicable law in your use of the Service.
By us. We will indemnify you against any third-party claim that the Service, as provided by us and used in accordance with these Terms, infringes a third party's intellectual property rights, except to the extent the claim arises from Your Content, your modifications, your use in combination with non-Signatura products or data, or your use in violation of these Terms or applicable law.
Each party's indemnity is conditional on the indemnified party (i) promptly notifying the indemnifying party of the claim, (ii) giving the indemnifying party sole control of the defense and settlement, and (iii) cooperating reasonably (at the indemnifying party's expense) in the defense.
You may delete your account at any time through Settings > Security in the app. Account deletion is immediate and irreversible, so export Your Content first (Settings > Security > Download my data). When you delete your account, your private content (drafts, unsent or unfinished documents, templates, contacts, and settings) is deleted and sign-in is disabled; completed documents and their audit trails are retained as a legal record in accordance with our Privacy Policy. We may suspend or terminate your account if you materially breach these Terms or if required by law, with reasonable notice where practical; where we terminate, we will give you a reasonable opportunity to export Your Content beforehand, subject to the same legal-validity retention.
We may update these Terms from time to time. For material changes, we will notify account holders by email at least 30 days before the change takes effect; you may cancel your subscription within that period without penalty if you do not accept the change. Continued use of the Service after a non-material update constitutes acceptance of the updated Terms.
These Terms are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to its conflict-of-laws principles. Subject to the carve-outs below, you and Signatura agree to submit to the exclusive jurisdiction of the courts of British Columbia for any dispute arising from these Terms or your use of the Service. The parties agree to attempt good-faith negotiation before pursuing other remedies.
Consumer carve-out. If you are a consumer (a natural person acting outside your trade, business, craft, or profession), nothing in this clause overrides the mandatory consumer-protection rights you have under the law of your habitual residence, including the right to bring proceedings in the courts of your country and to rely on the protections of EU consumer law (Rome I Regulation Article 6), the UK Consumer Rights Act 2015, the Australian Consumer Law, the Brazilian Consumer Defense Code, and equivalent regimes elsewhere.
UN CISG. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
For questions about these Terms, contact us at legal@getsignatura.com.
Austrat Trading Corp.
Operating as Signatura
3310 Jackson Crt
Kelowna, BC V1Y 2T6
Canada